Shipping policy
Shipping Policy
At Ana Hair Care, we aim to process and dispatch all orders as efficiently as possible.
Order Processing & Dispatch
All orders are processed and dispatched within up to 3 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
Once your order has been dispatched, you will receive a confirmation notification with tracking details (when available).
Shipping Timeframes
Delivery times may vary depending on your location, the shipping method selected, and carrier delays.
Please note that delivery timeframes provided by carriers are estimates and not guaranteed.
Ana Hair Care is not responsible for delays caused by postal services, customs, or circumstances beyond our control.
Shipping Address
Customers are responsible for ensuring that all shipping details provided at checkout are correct.
Ana Hair Care cannot be held responsible for orders delayed or lost due to incorrect or incomplete address information.
International Shipping
International shipping may be available to selected locations.
Delivery times and customs processing may vary depending on destination country regulations.
Any customs duties, taxes, or fees are the responsibility of the customer.
Contact Us
If you have any questions regarding shipping or your order, please contact us:
Email: info@anahaircare.com
Phone: 0475 430 251