Terms of service
Terms of Service
Welcome to Ana Hair Care. By accessing our website, purchasing our products, or using our services, you agree to be bound by the following Terms of Service. Please read them carefully.
General Conditions
Ana Hair Care reserves the right to refuse service to anyone for any reason at any time. You agree not to use our products or services for any unlawful or unauthorised purpose or to violate any applicable laws or regulations.
All content on this website is the property of Ana Hair Care and may not be reproduced, copied, or exploited without written permission.
Products
All products sold by Ana Hair Care are provided for professional or informed consumer use and must be used according to the instructions provided.
Results may vary depending on hair type, condition, chemical history, and application technique. We do not guarantee specific results.
Ana Hair Care is not responsible for misuse of products or failure to follow instructions.
Pricing & Payments
All prices are listed in Australian Dollars (AUD) unless otherwise stated.
Prices are subject to change without notice.
Full payment is required at the time of purchase or booking.
Services & Appointments
All salon services are provided by appointment only.
Appointments are subject to availability.
Ana Hair Care reserves the right to modify or cancel appointments when necessary. Services are non-refundable once completed.
Training, Courses & Education
All payments for masterclasses, private training, and in-salon team training are non-refundable.
Date changes or transfers may be considered at the sole discretion of Ana Hair Care and must be requested in advance.
Ana Hair Care reserves the right to cancel or reschedule training sessions due to unforeseen circumstances.
Returns & Refunds
Returns and refunds are governed by our Return & Refund Policy.
Please refer to that policy for full details.
Limitation of Liability
To the maximum extent permitted by law, Ana Hair Care shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our products, services, or website.
Nothing in these Terms excludes rights granted under Australian Consumer Law.
Privacy
Your use of this website is also governed by our Privacy Policy, which explains how we collect and handle personal information.
Changes to Terms
Ana Hair Care reserves the right to update or change these Terms of Service at any time. Any changes will take effect immediately upon being published on this website.
Governing Law
These Terms of Service are governed by the laws of Queensland, Australia.
Contact Information
If you have any questions about these Terms of Service, please contact us:
Email: info@anahaircare.com
Phone: 0475 430 251
Address: 37 Boundary Street, South Brisbane, QLD, Australia
